FAQ
1. What payment methods do you accept?
We accept the following credit and debit cards:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Shop Pay
- Apple Pay
- Google Pay
- Meta Pay
- PayPal
2. How do I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your delivery.
3. What is your return policy?
We offer a hassle-free return policy within 30 days of purchase. Please ensure the product is unused and in its original packaging for a full refund or exchange. Refer to our Returns & Exchanges page for more details.
4. Are your products compatible with my device?
Our products are compatible with a wide range of devices. However, if you have any concerns about compatibility, feel free to contact our customer support team for assistance.
5. How long does shipping take?
Shipping times vary depending on your location and selected shipping method. Generally, orders are processed and shipped within 1-2 business days. You can estimate the delivery time during checkout.
6. Can I cancel or modify my order after it has been placed?
If your order has not been shipped yet, you may be able to cancel or modify it. Contact our support team as soon as possible with your order details for assistance.
7. Are your products certified for safety and quality?
Yes, all our products undergo rigorous testing and are certified to meet industry standards for safety and quality.
8. Do you offer bulk discounts for large orders?
Yes, we offer bulk discounts for large orders, as well as wany wholesale requests. Please contact our sales team for a quote.
9. How can I contact customer support?
You can contact our customer support team via email or phone. Visit our Contact Us page for more information.